Privacy Policy
At Practical Investments, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our courier and delivery services or interact with our website. We are committed to handling your data responsibly and transparently, in accordance with applicable data protection laws. By using our services, you agree to the practices described in this policy, designed to ensure your information stays safe and secure.
1. Information We Collect
We may collect the following types of personal data:
Contact Information: Name, email address, phone number, business name, and address
Delivery Details: Collection and delivery addresses, recipient contact information
Payment Information: Billing details (note: payment processing is handled securely by third-party providers)
Website Usage: IP address, browser type, device information, and browsing behavior through cookies or analytics tools
2. How We Use Your Information
We use your data to:
Process delivery bookings and manage logistics
Communicate with you about your orders or inquiries
Improve our website and customer service
Comply with legal or regulatory obligations
Send service-related updates or promotional offers (only if you opt in)
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share information with:
Our delivery partners or subcontractors (to fulfill your service)
IT service providers (for website and database maintenance)
Legal or government authorities if required by law
4. Data Security
We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. Your information is stored securely, and access is restricted to authorised personnel only.
5. Cookies & Tracking
We use cookies to enhance user experience, analyse traffic, and understand browsing behavior. You can manage cookie preferences through your browser settings.
6. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
7. Third-Party Services
We may use trusted third-party services for payment processing, analytics, email communication, and marketing. These providers are only given access to the information necessary to perform their functions and are required to protect your data in accordance with legal and contractual obligations.
8. Marketing Communications
If you opt in, we may send you promotional emails about our services, special offers, or updates. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.
9. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymised.
10. Consent
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, though this may affect your ability to use some services.